2300 Privacy Policy — How We Protect Your Data

Information Collected by 2300

When you register or use the 2300 platform, we collect several types of information to keep our services running smoothly and securely. The information collected falls into the following categories:

• Account Information: Your username, password (stored in encrypted form), email address, phone number, and date of birth as provided during registration.
• Identity Verification Information: Copies of identity documents (IC or passport) requested during account verification or fund withdrawal processes.
• Device & Browser Information: IP address, browser type, operating system, screen resolution, and device details used to access the platform.
• Payment Information: Details of deposit and withdrawal transactions in MYR (RM), as well as bank account numbers or e-wallet accounts (TNG, Maybank, CIMB, FPX). We do not store credit card information directly.
• Data Usage: Login records, betting history, game activity, session duration, and pages visited within the platform.
• Cookies: Technical cookies and preference cookies that help the platform recognise your session and enhance your user experience.

How This Information Is Used

All information collected by 2300 is used for legitimate purposes directly related to providing our services to you. The primary purposes are:

• Creating, managing, and securing user accounts.
• Securely processing deposits, withdrawals, and financial transactions in MYR.
• Verifying user identity to meet compliance requirements and prevent fraud.
• Personalising your platform experience based on your usage habits and preferences.
• Sending important notifications related to your account, security, and platform updates.
• Conducting internal analysis to improve service quality and platform performance.
• Complying with legal obligations and regulations applicable to the platform's operations.

We do not use your information for third-party advertising purposes without your consent.

Cookies & Activity Tracking

The 2300 platform uses cookies to enhance the functionality and security of your user experience. There are two types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Used to analyse how users interact with the platform, including the most frequently visited pages and content load times. This information is used to improve the overall user experience.

You can manage your cookie settings through your browser. However, disabling all cookies may affect your ability to use certain features on the 2300 platform.

Data Storage, Security & Third-Party Sharing

Data Retention: Your personal information is stored on servers protected with SSL encryption and the latest technical security measures. Data is retained for as long as your account remains active or as required for operational and legal compliance purposes.

Security: 2300 enforces strict access controls, data encryption in transit and at rest, and continuous monitoring for suspicious activity to protect your data from unauthorised access, disclosure, or damage.

Third-Party Sharing: 2300 does not sell or rent users' personal information to third parties for commercial purposes. Information may be shared only in the following limited circumstances:

• Payment service providers used to process MYR transactions (only information necessary to complete the transaction is shared).
• Law enforcement authorities or government agencies when required by law or court order.
• Relevant parties involved in the investigation of suspected fraud or illegal activity.

All third-party providers working with 2300 are required to uphold data protection standards equivalent to our own policies.

User Rights & How to Contact Us

As a 2300 platform user, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You have the right to request corrections to any inaccurate or incomplete information held in your account records.
• Right to Deletion: You may request the deletion of your personal data, subject to applicable legal retention obligations and platform operating requirements.
• Right to Object: You have the right to object to the processing of your data for specific purposes, including marketing communications.

Policy Changes: 2300 reserves the right to update this Privacy Policy at any time. Users will be notified of any material changes via in-platform notifications or email. Continued use of the platform after such changes constitutes your acceptance of the latest version of this policy.

To exercise your rights or if you have any questions about this Privacy Policy, please contact the 2300 support team by email: [email protected]

Our team will respond to privacy-related enquiries within a reasonable timeframe and take appropriate action to address any concerns you raise.